Austria: Consumer Law

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.

Litigation 2025

The Austrian legal system is steeped in civil law. Laws are based on codes and statutes. Civil procedure contemplates an adversarial process with inquisitorial elements...

Austria Litigation

KH

KNOETZL HAUGENEDER NETAL Rechtsanwaelte GmbH

Collective Redress & Class Actions 2023

Austrian law has not historically provided for class actions. However, as a result of a directive of the EU – Directive (EU) 2020/1828 on representative actions...

European Union Litigation

KH

KNOETZL HAUGENEDER NETAL Rechtsanwaelte GmbH

Payment Services Directive 3 – Shaping The Path For Future Payments In The EU

On 28 April 2023 the European Commission ("Commission") put forth a proposal (Link) to revise Directive (EU) 2015/2366 (Payment Services Directive, "PSD2"), which was adopted...

European Union Finance

SA

Schoenherr Attorneys at Law

New Warranty Rules: Old Wine In New Bottles?

Two new directives are trying to shape Europe's warranty rules. Member States must apply the Digital Content Directive ("DCD") and the Sale of Goods Directive ("SGD") from 1 January 2022.

Austria Consumer

SA

Schoenherr Attorneys at Law

Food Law: Using Awareness To Advertise With Assumptions And Emotions

Austria Healthcare

SA

Schoenherr Attorneys at Law

Sustainability Claims: Trendy But Tricky

Austria Environment

SA

Schoenherr Attorneys at Law

The EC's Proposal For An Ecodesign Regulation

European Union Consumer

SA

Schoenherr Attorneys at Law

Must-know: The New EU Collective Action

European Union Consumer

SA

Schoenherr Attorneys at Law

A Closer Look At The Amended Czech Consumer Law: Ban On "fake" Consumer Reviews

Austria Finance

SA

Schoenherr Attorneys at Law

Buy Now Pay Later: New EU Regulation Should Close Debt Traps

Austria Consumer

SA

Schoenherr Attorneys at Law

The New Austrian Warranty Law – An Overview

Austria Consumer

OA

OBLIN Attorneys at Law LLP

Reflections On The Directive On European Representative Actions Ahead Of Its Transposition Into Austrian Law

Austria Consumer

OA

OBLIN Attorneys at Law LLP

Neues Jahr, Neues Gewährleistungsrecht

Austria Consumer

DR

Dorda Rechtsanwälte GmbH

Woher Kommt Die Milch?

Austria Healthcare

PR

Preslmayr Rechtsanwälte OG

ORF III – "Zur Sache: How Corrupt Is Politics?"

Austria Criminal

KH

KNOETZL HAUGENEDER NETAL Rechtsanwaelte GmbH

Real Estate Comparative Guide

Austria Real Estate

Urbanek

Gambling Comparative Guide

Austria Media & IT

OA

OBLIN Attorneys at Law LLP

Legal 500 Comparative Guide – White Collar Crime Austria

Austria Criminal

KH

KNOETZL HAUGENEDER NETAL Rechtsanwaelte GmbH

No Standing Without Direct Legal Effect: The Sberbank Appeal

Austria Finance

GA

Ganado Advocates

Where Does The Milk Come From?

Recently the European Court of Justice (ECJ) held that national obligations regarding the country of origin labelling of food products are acceptable only subject to strict prerequisites.

European Union Healthcare

PR

Preslmayr Rechtsanwälte OG

(Re)Shaping The Digital EU: The European Commission's Legislative Proposal To Manage Digitalisation Is Finally Here

The fast-paced changes brought about by digital technologies continuously challenge the slow-moving legal framework of the European Union.

European Union Anti-trust

SA

Schoenherr Attorneys at Law

CEE: Competition Monthly Bulletin – September/October 2020

Stay informed about the latest developments in competition law in Central and Eastern Europe with Schoenherr's multi-jurisdictional newsletter.

European Union Anti-trust

SA

Schoenherr Attorneys at Law

The KuKuSpoSiG: Quaint In Name And Extensive In Content

Specifically, instead of returning the entrance or participation fees, organisers may temporarily issue vouchers, which may be redeemed for other events set up by the same organiser.

Austria Consumer

PR

Preslmayr Rechtsanwälte OG

Das KuKuSpoSiG – Ein Gesetz Mit Kuriosem Namen Und Weitreichendem Inhalt

Austria Coronavirus

PR

Preslmayr Rechtsanwälte OG

E-commerce: How Do I Inform My Customers Correctly?

Austria Consumer

SA

Schoenherr Attorneys at Law

New Rules For Digital Content & Sale Of Goods (Legal Insight 5 In A Series Of 5)

European Union Consumer

SA

Schoenherr Attorneys at Law

Misleading By Deceptive Packaging

Austria Media & IT

GA

Global Advertising Lawyers Alliance (GALA)

New Rules For Digital Content & Sale Of Goods (Legal Insight 4 In A Series Of 5)

European Union Consumer

SA

Schoenherr Attorneys at Law

New Rules for Digital Content & Sale Of Goods (Legal Insight 2 In A Series Of 5)

Austria Consumer

SA

Schoenherr Attorneys at Law

New Rules For Digital Content & Sale Of Goods (Legal Insight 3 In A Series Of 5)

Austria Consumer

SA

Schoenherr Attorneys at Law

E-Commerce Plattformen im Fokus des EUGH

Austria Media & IT

WT

Wolf Theiss

E-Commerce Platforms In The Focus Of The CJEU

Austria Media & IT

WT

Wolf Theiss

Proposal Of The European Parliament And Of The Council For A Regulation On Promoting Fairness And Transparency For Business Users Of Online Intermediation Services

Austria Consumer

SA

Schoenherr Attorneys at Law

New Rules For Digital Content & Sale Of Goods (Legal Insight 3 In A Series Of 5)

As known from the current legislation in Austria, the seller is also liable for incorrect installation of the goods.

Austria Consumer

SA

Schoenherr Attorneys at Law

E-Commerce Plattformen im Fokus des EUGH

E-Commerce Plattformen sind nicht verpflichtet, dem Verbraucher vor Vertragsabschluss stets die Telefonnummer zur Verfügung zu stellen – es gibt auch andere Optionen.

Austria Media & IT

WT

Wolf Theiss

E-Commerce Platforms In The Focus Of The CJEU

E-commerce platforms are not obligated in all cases to make a telephone number available to consumers before the conclusion of the contract – there are other options.

Austria Media & IT

WT

Wolf Theiss

Proposal Of The European Parliament And Of The Council For A Regulation On Promoting Fairness And Transparency For Business Users Of Online Intermediation Services

Many businesses sell goods and services through online platforms such as Booking.com, Google or Amazon and depend on them to find potential business partners, reach consumers and conclude contract).

Austria Consumer

SA

Schoenherr Attorneys at Law

Max Schrems vs. Facebook, Or The Pitfalls Of Class Actions

European Union Litigation

PR

Preslmayr Rechtsanwälte OG

Austrian Supreme Court Decides on the Term "Consumer", also with Respect to Arbitration

In recent decisions the Supreme Court has established an economic approach to the qualification of shareholders as consumers or entrepreneurs for the purposes of Section 1 of the Consumer Protection Act.

Austria Litigation

SA

Schoenherr Attorneys at Law

Warning Instructions: As Easy as Riding a Bicycle

The Supreme Court has twice addressed the issue of warning instructions on products for sale, and has laid down guiding principles. In both cases, which resulted from accidents with a bicycle and a bottle of sparkling fruit drink respectively, the consumers' claims were rejected.

Austria Litigation

FK

Foglar-Deinhardstein Keg

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