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 - with readers working within the Banking & Credit, Insurance and Healthcare industries
 
The Code: The Legal Mind

Process: Proof and Principles

Litigation Process ‐ The Universal Main Event

Litigation Process – Class Action

Arbitration – Process Globalization
- An existing dispute (not merely an unresolved issue);
 - Parties choose neutral decision‐maker under an arbitration agreement;
 - Expressed intention in the agreement that the decision be binding and be made in a judicial or quasi‐judicial manner;
 - The hearing be impartial and fair;
 - The decision in the hearing be based on evidence and argument;
 - International arbitration (not defined in model code – see federal and provincial Acts): parties have places of business in different States when arbitration agreement is made; one of the following is outside the State where parties have places of business – place of arbitration, place for performance of obligations, place where subject matter of dispute is most closely connected; commercial arbitration acts that adopt or incorporate UNCITRAL Model Law – applicable to all provinces and federal arbitrations;
 - Domestic commercial arbitration: modern provincial arbitration Acts that provide for domestic arbitration based on the model law; provisions vary significantly from province to province (contracting out, appeal rights and contracting out, procedural rules, administration of arbitration and deemed agreement provisions;
 - Federal legislation: United Nations Foreign Arbitral Awards Convention Act R.S.C. 1985, C.16 (2nd Supp): Implements the New York Convention on recognition and enforceability of arbitral awards (effective May 7, 1986). New York Convention: Contracting States recognize arbitral awards; limited grounds for refusal to recognize and enforce; limited to recognition and enforcement of commercial arbitration awards made in contract in the States; 9. Guidelines: for arbitrators, awards, remedies, enforcement, legal requirements, appeals, ethics, finality.
 
Mediation – Process Maximizing Client's Role
- Pillars of Process: Contracting, story, interests, options, alternatives, best alternative to negotiated agreement (BATNA), agreement.
 - Contracting: Engage the participants in the process of making a contract; explain the process, clarify roles and responsibilities of participants and mediator; negotiate ground rules.
 - Defining the problem and dealing with conflict: understanding the conflict, the parties' view of the conflict (individual stories), working with the dynamics of the conflict; understanding the law – analyzing the legal risks and opportunities.
 - Understanding interests: explore the parties' needs and interests (what matters to them going forward); generate options; evaluate options using the parties' goals, needs and interests, the law and other reference points; develop packages; test packages against parties' goals, needs and interests for stability, durability and commitment.
 - Looking to the future: draft agreements; review, refine and improve upon agreements; have a concern for the unrepresented; determine next steps; implementation – provision for future review and modification.
 - Identify and control: drama, narrative, identity and emotion.
 - Trust in the mediation and commitment to trust for future action.
 - Imperfections: dysfunctional communication and emotion; asymmetries of information; extreme "partisan perception" bias; disrespect (real or perceived); failure to understand others' views, or care; strong desire for revenge or vindication; agreement has unpalpable meaning.
 - Process variance: preliminary work (pre‐planned, a formal evaluation phase, mediate discovery, caucuses single‐text model.
 
Mediation Made Simpler
Variable Five Stage© Resolution Process to early and later stage dispute assessment, strategy, risk audit assessment, mediation, arbitration, litigation and resolution.
- Stage 1 – Setting the base for success – trust, creativity and tailoring the process, mediation/arbitration agreements, desire/pressure to resolve.
 - Stage 2 – the gathering – facts, chronology, analysis, explanations, documents and data and compiling all in a common independent programme developed on consent.
 - Stage 3 – process selection – interchange, combinations and switching: managed direct settlement negotiation or offer exchange (online or face to face), mediation, arbitration.
 - Stage 4 – expert advice – area of dispute (large corporate, closely held enterprise, estates, on‐going relationships) psychological factors, settlement design, tax implications, media, regulatory and government relations.
 - Stage 5 – philosophy – settle what is known through identifying and prioritizing legal issues and actual interests; have a process to deal with future issues if and when they arise through negotiation or arbitration.
 
Process – Regulatory & Criminal: Ceding Control
Strategy – Psychology 101
| Business Corporations | Securities | 
| Energy | Office of the Children's Guardian | 
| Public Trustee | Labour | 
| Real Estate & Business Brokers | Criminal Code | 
| Tax | Insurance | 
| Broadcasting | Transportation | 
| Professional Complaint: Self‐regulating professions | Lawyers | 
| Doctors | Nurses | 
| Accountants | Other | 
- LAMS: Litigation, arbitration, mediation, settlement
 - Analysis and process – combine in a complex interaction, depending on realistic goals, timing, financial, psychological and other limitations, advantages and disadvantages
 - Impacts inside legal system –
"In" Factors
- Corporate
 - Directors
 - Public – negative
 - Securities – disclosure
 - Professional status
 - Criminal act and recovery
 
 - Outside legal system –
"Out" Factors
- Business and political impact
 - Publicity as a tool and a
sanction
- Resources of parties
 - Financial
 - psychological
 
 
 
The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.