United Kingdom: Consumer Law

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.

CTSI Updates Guidance For Traders On Pricing Practices

The Chartered Trading Standards Institute (CTSI) has updated its guidance for traders on pricing practices in light of the changes in the Digital Markets, Competition and Consumers Act 2024 (DMCCA) as well as other changes to consumer law.

United Kingdom Consumer

LS

Lewis Silkin

Investment Management Update - August 2025

The FCA has published a summary of its activity during July 2025, and notes in its opening paragraph that it has been accelerating its work on supporting growth and competitiveness over the past year.

United Kingdom Finance

M

Macfarlanes LLP

Supreme Court Rules In Undisclosed Commissions Case

On 1 August, the Supreme Court gave its eagerly anticipated ruling in Johnson v FirstRand Bank Ltd, Wrench v FirstRand Bank Ltd and Hopcraft v Close Brothers Ltd [2025] UKSC 33.

United Kingdom Finance

LS

Lewis Silkin

The EU Data Act: Compliance Countdown For Connected Products

Connected products are about to enter a new era of regulatory scrutiny. The EU Data Act (EDA) marks a significant shift by granting users the right to access both personal and non-personal data generated...

United Kingdom Privacy

TS

Travers Smith LLP

Cracking The Growth Code: What Top Consumer Brands Get Right

United Kingdom Consumer

A

AlixPartners

UK Supreme Court Delivers Landmark Ruling In The Motor Finance Commissions Litigation

United Kingdom Finance

CW

Cadwalader, Wickersham & Taft LLP

U.K. Motor Finance Ruling: Implications For The Automotive Industry

United Kingdom Finance

A

AlixPartners

U.K. Motor Finance Ruling: Where Next For The FCA?

United Kingdom Finance

A

AlixPartners

Supreme Court Ruling In Hopcraft v Wrench And Johnson v FirstRand Bank

United Kingdom Finance

PR

Proskauer Rose LLP

Is Change On The Horizon For The UK Product Liability Regime?

United Kingdom Consumer

AP

Arnold & Porter

The Supreme Court's Ruling On The Johnson Car Finance Case Lifts The Bonnet On The Distribution And Manufacture Of Retail Financial Services

United Kingdom Finance

M

Macfarlanes LLP

Mid-market Momentum, Corporate Buyers Rising, And Health & Beauty Dominance: Q2 2025 Consumer & Retail Deal Trends

United Kingdom Consumer

A

AlixPartners

UK FCA Confirms The Circumstances In Which It May Make Public Announcements About Live Investigations

European Union Finance

KG

K&L Gates LLP

Choice Screens And Data Dreams: The CMA Unveils Roadmap In Relation To Google Search

United Kingdom Anti-trust

M

Macfarlanes LLP

Tech 10 – Episode 6: The Power Of Platforms (Video)

United Kingdom Technology

A

AlixPartners

Understanding The Employment Rights Bill: A New Era For Employers, Employees And Workers (Video)

United Kingdom Employment

AG

Anthony Gold Solicitors LLP

The NHS And AI Scribes

United Kingdom Privacy

SW

Spencer West

AI In Healthcare: Why Compliance Can't Afford To Fall Behind

United Kingdom Technology

N

NAVEX

UPCOMING WEBINAR: Online Safety: Navigating Compliance Across The UK, The EU And The US

Worldwide Compliance

HS

Herbert Smith Freehills Kramer LLP

Household Goods

Our global Household Goods team works with a range of clients from multinational, listed consumer product manufacturers to consumer goods associations, established retailers, and brand protection platforms.

United Kingdom Consumer

KG

K&L Gates LLP

ASA Springs Another Mattress Pricing Case On Us

Pricing claims, including discount claims, must be clear and fair, and must not mislead consumers. That is the position under consumer protection legislation and the UK's...

United Kingdom Media & IT

LS

Lewis Silkin

UK Competition And Markets Authority Enforces Ban On Fake Reviews

On 25 July 2025, the UK Competition and Markets Authority (CMA) announced that it has been actively reviewing websites to ascertain levels of compliance following the 2024 legislative...

United Kingdom Anti-trust

GT

Greenberg Traurig, LLP

In Challenging Times, What Are The F&B Market Winners Doing?

The U.K.'s F&B sector is navigating a period of significant disruption. Those who rapidly adjust to the changes in consumer behaviour are thriving and will define the next era of growth.

United Kingdom Consumer

A

AlixPartners

B2C Businesses: Are You At Risk Of Misleading Consumers On Price?

United Kingdom Consumer

TS

Travers Smith LLP

The CMA's Direct Consumer Enforcement Powers: Dynamic Pricing, Drip Pricing And Other Updates

United Kingdom Consumer

M

Macfarlanes LLP

CMA Sweeps Websites For Compliance With New Law On Consumer Reviews

United Kingdom Anti-trust

LS

Lewis Silkin

When Can Directors And Managers Be Fined For Breaches Of UK Consumer Law?

United Kingdom Consumer

TS

Travers Smith LLP

The Closing Of The "Advice Gap"? The FCA's Targeted Support And Simplified Advice Proposals (CP25/17)

United Kingdom Finance

KL

Herbert Smith Freehills Kramer LLP

European Commission Consults On Digital Fairness Act

United Kingdom Media & IT

LS

Lewis Silkin

Closing The Advice Gap – The Introduction Of "Targeted Support"

United Kingdom Consumer

KL

Herbert Smith Freehills Kramer LLP

BNPL: Financial Services And Markets Act 2000 (Regulated Activities Etc) (Amendment) Order 2025 Made

United Kingdom Finance

LS

Lewis Silkin

European Union Targets SHEIN Over Consumer Law Breaches: What Online Sellers Must Learn Fast

European Union Consumer

KG

K&L Gates LLP

The A&M Distress Alert

Worldwide International

AM

Alvarez & Marsal

Closing The Advice Gap – The Introduction Of "Targeted Support"

The FCA's recent proposals for the introduction of "targeted support" are part of its continuing efforts to enable consumers to make more informed decisions about their pensions and investments.

United Kingdom Consumer

KL

Herbert Smith Freehills Kramer LLP

BNPL: Financial Services And Markets Act 2000 (Regulated Activities Etc) (Amendment) Order 2025 Made

The Financial Services and Markets Act 2000 (Regulated Activities etc) (Amendment) Order 2025 (SI 2025/859) (the "Order") has been made.

United Kingdom Finance

LS

Lewis Silkin

European Union Targets SHEIN Over Consumer Law Breaches: What Online Sellers Must Learn Fast

In late May 2025, the Consumer Protection Cooperation (CPC) Network and the European Commission (EC) concluded a joint investigation into online marketplace and e-retailer SHEIN.

European Union Consumer

KG

K&L Gates LLP

The A&M Distress Alert

The last 12 months have tested the resilience of European businesses as elevated interest rates, waning consumer confidence and political instability weighed heavily on corporate performance.

Worldwide International

AM

Alvarez & Marsal

Media Supergrowers – AI, Adjacency, And Audience Expansion

United Kingdom Media & IT

A

AlixPartners

Which? Study Finds Widespread Breaches Of CMA's Green Claims Code

Which? has carried out a study which has highlighted widespread greenwashing. It reviewed over 20,000 online product listings to find green claims in a range of categories spanning food, cleaning, electronics...

United Kingdom Environment

LS

Lewis Silkin

Drip Pricing – CMA Launches Much Anticipated Additional Consultation

Drip pricing is when an initial price for a product or service is presented to a consumer only for additional mandatory charges to be added to it further along the customer journey.

United Kingdom Consumer

LS

Lewis Silkin

ASA Rules On Masking Clarity In Price Claims

Since changes to consumer law set out in the Digital Markets, Competition and Consumers Act 2024 came into force in April, pricing has been foremost on the CMA's radar...

United Kingdom Consumer

LS

Lewis Silkin

UK Petition Demanding Video Games Consumer Law Change Hits Debate Threshold

A UK government petition demanding changes to consumer law around the sale of video games has passed 100,000 signatures.

United Kingdom Consumer

DM

Duane Morris LLP

Consumer Products Corner - New Trade Realities Bite, As Geopolitics Plays Through The Consumer Products Ecosystem

United Kingdom Consumer

A

AlixPartners

Navigating Green Claims: A Comparative Guide For Businesses In The UK And EU

United Kingdom Consumer

P

Plesner

A New Milestone For Accessibility – The European Accessibility Act Now Applies

United Kingdom Commercial

TS

Travers Smith LLP

FCA Sets Priorities For Financial Services Regulation

United Kingdom Finance

KL

Herbert Smith Freehills Kramer LLP

Motor Finance Redress: What You Need To Know

United Kingdom Finance

M

Macfarlanes LLP

FinTech Global FS Regulatory Round-Up - W/e 20 June 2025

Worldwide Finance

KL

Herbert Smith Freehills Kramer LLP

From Mooncakes To Machines: Maxim's COO Discusses The Future Of Sustainable Food Production

Worldwide Healthcare

WL

Withers LLP

CMA Issues Update And Guidance On Dynamic Pricing

United Kingdom Media & IT

LS

Lewis Silkin

Temu's Back On Top... But For How Long? 2025's Retail Growth Story

Worldwide Commercial

A

AlixPartners

Mortgage Reforms For Growth And Access And Upcoming Milestones

United Kingdom Finance

AG

Addleshaw Goddard

What You Really Need To Know About Packaging And Extended Producer Responsibility (EPR) In The EU And UK

Worldwide Healthcare

AG

Addleshaw Goddard

APP Fraud Meets AI: A Smarter Threat Needs A Smarter Response

United Kingdom Criminal

D

Devonshires

Mastering CCR009: Your Guide To Implementing The New Credit Broking Reporting Requirements

United Kingdom Consumer

AG

Addleshaw Goddard

Retail & Consumer Horizon Scanner 2025

Worldwide Consumer

AG

Addleshaw Goddard

UK's New Consumer Protection Regime – What To Expect From Future Enforcement

United Kingdom Consumer

DP

Davis Polk & Wardwell

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Latest Videos

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GLP-1: Implications For Retail (Video)

A

AlixPartners

The UK's Vertical Agreements Block Exemption Order - Thinkhouse (Video)

GW

Gowling WLG

COVID-19 And Consumers – Guide To Cancellations And Refunds (Video)

W

Wiggin

Business To Consumer (Video)

AP

Alpha Partners

Digital Transformation And The Digital Consumer (Video)

D

Dentons

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