South Africa: Technology

In business, it often takes the form of a go-to tool, a well-worn process, or a strategic approach we've relied on for years. We convince ourselves that if we just know what's coming—what trends, what tools, what technologies—we'll be ready.

Two years ago, I hit the "try ChatGPT" button and felt the adrenaline rush of instant copy.

Large-language models are the paralegals you can't bill for - eager, tireless, occasionally wrong. Used well, they halve drafting time; used badly, they broadcast recycled mush and inflate your digital footprint.